Independent Communications Consultants
Providing Contact Centre Solutions
HOME-BASED AGENTS
You provide and control the people who will talk to your donors. They may be volunteers, or they may be paid, staff. You decide who you call and when you call them, and most importantly what you say to them.You won’t need a telephone system, your agents can work from home.
ICC Contact Centre -Plus
Your Management
Your Agents
Your Ideas
Your Control
Your Scripts
Your Contacts
OUR PLATFORM
OUR EXPERTISE
OUR SUPPORT
CALL RECORDING
Help your Managers convert your leads with Call Recording. With this cloud based solution you can listen to how your sales or customer service agents are answering and following through on your business leads. This implementation will not only assist you in quality control and training, it will give you the information you need to increase your business intelligence.
ICC Provides access to a cloud-based Contact Centre Platform and complement this with support, consultancy and supervision. The ultimate hybrid pay-as-you-use model.
REQUEST A DEMO
If you’d like to listen to a sales call into your call centre, we can do this for you for FREE.
We can have your Contact Centre up and Taking or Making Calls within 24 Hours.
You supply your "agents" with a computer and access to the internet & they can be anywhere.
No lock-in contracts, no extra equipment, no internal skill required.
The solution is simple to use once we build it for you and you only pay when you use it.
Contact us now and we will do the rest.
You supply your "agents" with a computer and access to the internet & they can be anywhere.
No lock-in contracts, no extra equipment, no internal skill required.
The solution is simple to use once we build it for you and you only pay when you use it.
Contact us now and we will do the rest.
